Service and Maintenance


We support many clients with their control systems providing regular site inspections and condition reports on plant and systems on completion.


Regular Inspections
It is important that your control systems are inspected on a regular basis, electrical and mechanical problems are identified quickly, minimising cost and down-time.



Software Updates   
It is important that your systems are kept up to date, that is why we are always pro-active in ensuring that your systems are using the latest available software and hot-fixes.


Remote Support / Troubleshooting
A large number of our installed systems are web-based, as part of our service commitment we offer remote support, where alarms and plant operation are periodically reviewed at no additional cost to our service clients.



Telephone Support 
For our service customers we provide free of charge telephone support on their installed control systems.



Validation
We are regularly asked to attend sites who have systems installed by others to validate their installed control systems, their associated installations, functions and performance.
As an independent control system specialist we have you the customer in mind, we provide unbiased advice on the system installed and any recommendations are backed by a quotation for the necessary work.



Controls Currently Supported  

We support Tyrrell Products, JACE8000/9000, JENEsys Edge 534, Niagara 4 eBMS products., Niagara 4.10/4.13

We support Tridium EMEA Edge 10 and JACE 8000/9000 with JACE IO16/34-R modules, Niagara 4.13/4.14

We continue to support legacy Niagara AX products while workbench licensing remains for v3.8 - JACE hardware running versions prior to v3.8 cannot be maintained or upgraded - end of Tridium support 31 July 2023

We support EasyIO FS-32, FW-28, Fw-14 control products, SystemView 10" touchscreens, and CPT Tools

We support Siemens Building Technologies control products

We support ABB ACH / ACS series inverter drives